Data protection
Privacy policy
- Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the responsible body" in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter into a contact form.
Other data is collected automatically or with your consent when you visit the website by our IT systems.
This is mainly technical data (e.g. Internet browser, operating system or time of page access).
The collection of this data takes place automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data at any time, free of charge.
You also have the right to request the correction or deletion of this data.
If you have given consent to data processing, you can revoke this consent at any time for the future.
You also have the right to request the restriction of the processing of your personal data in certain circumstances. You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time for this and other questions on the subject of data protection.
Analysis tools and tools from third-party providers
When you visit this website, your surfing behaviour can be statistically evaluated.
This is mainly done with so-called analysis programs.
Detailed information about these analysis programs can be found in the following privacy policy.
- Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (hoster).
The personal data collected on this website is stored on the hoster's servers.
This can include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).
Our host will only process your data to the extent necessary to fulfil its performance obligations and follow our instructions with regard to this data.
We use the following hoster:
web-crossing GmbH
Eduard-Bodem-Gasse 9
6020 Innsbruck, Tyrol
Austria
Conclusion of a contract for order processing
In order to ensure data protection-compliant processing, we have concluded a contract for order processing with our hoster.
This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Cloudflare
We use the "Cloudflare" service. The provider is Cloudflare Inc., 101 Townsend St., San Francisco, CA 94107, USA (hereinafter referred to as "Cloudflare").
Cloudflare offers a globally distributed content delivery network with DNS.
Technically, the transfer of information between your browser and our website is routed via Cloudflare's network.
This enables Cloudflare to analyze the traffic between your browser and our website and serve as a filter between our servers and potentially malicious traffic from the Internet.
Cloudflare may also use cookies or other technologies to recognize Internet users, but these are used solely for the purpose described here.
The use of Cloudflare is based on our legitimate interest in providing our website as error-free and secure as possible (Art. 6 para. 1 lit. f GDPR).
On 10 July 2023, the European Commission adopted an adequacy decision for the EU-U.S. Data Privacy Framework (German: EU-US Data Protection Framework, hereinafter referred to as the Adequacy Decision).
In doing so, it certifies that the United States of America (USA) has an adequate level of protection for personal data transferred from the European Union (EU) to US companies as data importers within this framework.
Cloudflare has submitted to the adequacy decision.
You can find more information about security and privacy at Cloudflare here: https://www.cloudflare.com/privacypolicy/.
Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service.
This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
- General information and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
Person in charge
The data controller on this website is:
reiseart GmbH & Co. KG
Salzstr.
36
48143 Münster
Phone: +49 (0) 251 4815 - 0
Managing Directors: Laura Brokamp, Ralf Trilsbeek, Matthias Lückertz jun.
The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Storage duration
Unless a specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which the data is processed no longer applies.
If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion takes place after these reasons have ceased to exist.
Data protection officer required by law
We have appointed a data protection officer for our company.
DSB Münster GmbH
Martin-Luther-King-Weg 42-44
48155 Münster
Tel. +49 (0) 251 71879 - 0 Mail: info@dsb-ms.de
Revocation of your consent to data processing
Many data processing operations can only be carried out with your explicit consent. Consent possible. You can revoke any consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to data collection in special cases as well as to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA.
1 LIT.
E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS.
THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY.
IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED, UNLESS WE CAN DEMONSTRATE COMPELLING PROTECTION PROVE REASONS FOR THE PROCESSING THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT ADVERTISING.
IF YOU OBJECT, YOUR PERSONAL DATA WILL THEN NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement.
The right of appeal exists without prejudice to other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format.
If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator.
You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Encrypted payment transactions on this website
If, after concluding a fee-based contract, there is an obligation to provide us with your payment data (e.g. account number in the case of direct debit authorisation), this data will be required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
With encrypted communication, the payment data you transmit to us cannot be read by third parties.
Information, deletion and correction
Within the framework of the applicable legal provisions, you have the right to free use of the
Information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or deletion of this data.
You can contact us at any time for this and other questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data.
You can contact us at any time for this.
The right to restriction of processing exists in the following cases:
If you contest the accuracy of your personal data held by us, we will usually need time to verify this.
For the duration of the audit, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have filed an objection pursuant to Art. 21 para.
1 GDPR, a balancing must be carried out between your interests and ours.
As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may only be processed with your consent or for the establishment, exercise or defence of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or of a Member State.
Objection to advertising e-mails
We hereby object to the use of contact data published in the context of the imprint obligation to send unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
- Data collection on this website
Cookies
Our websites use so-called "cookies".
Cookies are small text files and redirect to
Your device will not be harmed.
They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies).
Session cookies are automatically deleted at the end of your visit.
Permanent cookies remain stored on your device until you delete them yourself or until your web browser automatically deletes them.
In some cases, cookies from third-party companies may also be stored on your device when you enter our website (third-party cookies).
These enable us or you to use certain services of the third party company (e.g. cookies used to process payment services).
Order processing
Cookies have different functions.
Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos).
Other cookies are used to evaluate user behaviour or to display advertising.
Cookies that are used to carry out the electronic communication process (necessary cookies) or to
To provide you with certain functions that you wish to use (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are provided on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.
If cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, ask for consent.
Cookie consent with Cookiebot
Our website uses Cookiebot's cookie consent technology to obtain your consent to the storage of certain cookies on your device and to document them in compliance with data protection regulations.
The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter referred to as "Cookiebot").
When you enter our website, a connection is established to Cookiebot's servers in order to obtain your consent and other explanations regarding the use of cookies.
Cookiebot then stores a cookie in your browser in order to be able to assign the consents given or their revocation to you.
The data collected in this way will be stored until you ask us to delete it, delete the cookiebot cookie yourself or the purpose for storing the data no longer applies.
Mandatory statutory retention obligations remain unaffected.
Cookiebot is used to obtain the legally required consents for the use of cookies.
The legal basis for this is Art. 6 para. 1 lit. c GDPR.
Contract for order processing
We have concluded a contract for order processing with Cookiebot.
This is a contract required by data protection law that ensures that Cookiebot only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
Appointment organization with TravelTermin
We use "TravelTermin" to organize appointments on this website.
The provider is TravelTermin, Veit Spiegelberg, Cranachstraße 47, 12157 Berlin, Germany.
TravelTermin is used for easy enquiries and organisation of appointments and provides the necessary functions.
If you use the "TravelTermin" appointment request function on our website, your data will be transmitted to TravelTermin.
Further information on "TravelTermin" can be found in the privacy policy and the terms of use under the following links: https://app.traveltermin.de/privacy
- Analytics tools and advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website.
The Google Tag Manager itself does not create user profiles, does not store cookies and does not carry out any independent analyses.
It is only used to manage and display the tools integrated via it.
However, Google Tag Manager does collect your IP address, which may also be transmitted to Google's parent company in the United States.
The use of Google Tag Manager is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and management of various tools on its website.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyse the behaviour of website visitors.
In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used and origin of the user.
Google may summarize this data in a profile that is assigned to the respective user or their device.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting).
The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.
The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
At this point, we refer to the adequacy decision of the European Commission under point 2.
IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para.
1 TDDDG.
The consent can be revoked at any time.
Order processing
We have concluded a contract processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
WP Statistics
This website uses the analysis tool WP Statistics to statistically evaluate visitor access.
The provider is Veronalabs, Tatari 64, 10134, Tallinn, Estonia (
WP Statistics allows us to analyze the use of our website.
WP Statistics collects, among other things, log files (IP address, referrer, browser used, origin of the user, search engine used) and actions that website visitors have taken on the site (e.g. clicks and views).
The data collected with WP Statistics is stored exclusively on our own server.
The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the anonymised analysis of user behaviour in order to optimise both our website and our advertising.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para.
1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG.
The consent can be revoked at any time.
Google Ads
The website operator uses Google Ads.
Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting).
In addition, targeted advertisements can be processed based on the user data available at Google (e.g.
B.
location data and interests) (target group targeting).
As a website operator, we can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many ads led to corresponding clicks.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para.
1 TDDDG.
The consent can be revoked at any time.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Google Ads Remarketing
This website uses the functions of Google Ads Remarketing.
The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With Google Ads Remarketing, we can assign people who interact with our online offer to specific target groups in order to then display interest-based advertising in the Google advertising network (remarketing or retargeting).
Furthermore, the advertising audiences created with Google Ads Remarketing can be linked to Google's cross-device functions.
In this way, interest-based, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).
If you have a Google account, you can object to personalized advertising at the following link:
https://www.google.com/settings/ads/onweb/.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para.
1 TDDDG.
The consent can be revoked at any time.
Further information and the privacy policy can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=de.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Target group creation with customer matching
For target group formation, we use, among other things, the customer match of Google Ads Remarketing.
In doing so, we transfer certain customer data (e.g. email addresses) from our customer lists to Google.
If the customers in question are Google users and are logged in to their Google Account, they will be
Displays relevant advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine).
Google Conversion Tracking
This website uses Google Conversion Tracking.
The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google conversion tracking, Google and we can see whether the user has taken certain actions.
For example, we can evaluate which buttons on our website have been clicked on how often and which products have been viewed or purchased particularly often.
These
Information is used to compile conversion statistics.
We learn the total number of users who clicked on our ads and what actions they took.
We do not receive any information that allows us to personally identify the user.
Google itself uses cookies or comparable recognition technologies for identification.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para.
1 TDDDG.
The consent can be revoked at any time.
You can find more information about Google conversion tracking in Google's privacy policy: https://policies.google.com/privacy?hl=de.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Meta pixel (formerly Facebook Pixel)
This website uses the Facebook/Meta visitor action pixel to measure conversion.
The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
However, according to Facebook, the data collected will also be transferred to the USA and other third countries.
In this way, the behavior of the site visitors can be tracked after they have clicked on a
Facebook ad was redirected to the provider's website.
This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.
The data collected is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users.
However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy ( https://de-de.facebook.com/about/privacy/).
This allows Facebook to enable the placement of advertisements on and off Facebook pages.
This use of the data cannot be influenced by us as the site operator.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and §
25 para.
1 TDDDG.
The consent can be revoked at any time.
We use the function of advanced matching within the meta pixels.
Advanced matching allows us to collect different types of data (e.g.
B. Place of residence, federal state,
postal code, hashed email addresses, names, gender, date of birth or phone number) of our customers and prospects that we collect through our website to Meta (Facebook).
This activation allows us to tailor our advertising campaigns on Facebook even more precisely to people who are interested in our offers.
In addition, advanced matching improves website conversion attribution and expands Custom Audiences.
Insofar as personal data is collected on our website with the help of the tool described here, and sent to
Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square,
Grand Canal Harbour, Dublin 2, Ireland is jointly responsible for this data processing (Art.
26
GDPR).
The joint responsibility is limited exclusively to the recording of the
Data and its disclosure to Facebook.
The processing by Facebook after the transfer is not part of the joint responsibility.
The obligations incumbent on us together
have been set out in a joint processing agreement.
The text of the agreement can be found at:
https://www.facebook.com/legal/controller_addendum.
According to this agreement, we are responsible for the provision of data protection information when using the Facebook tool and for the implementation of the tool on our website in a manner that is secure under data protection law.
Facebook is responsible for the data security of Facebook's products.
You can assert the rights of data subjects (e.g. requests for information) regarding the data processed by Facebook directly with Facebook.
If you assert your rights as a data subject with us, we are obliged to forward them to Facebook.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Details can be found here:
https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
You can find further information on how to protect your privacy in Facebook's privacy policy: https://de-de.facebook.com/about/privacy/.
You can also turn off the Custom Audiences remarketing feature in the Ads Settings section of https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen .
To do this, you must be logged in to Facebook.
If you do not have a Facebook account, you can opt out of Facebook's behavioral advertising on the European Interactive Digital Advertising Alliance website:
http://www.youronlinechoices.com/de/praferenzmanagement/.
- Newsletter and postal advertising
Newsletter data
If you would like to receive the newsletter offered on the website, we need an e-mail address from you.
Further data is not collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.
The data entered in the newsletter registration form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
The data you have deposited with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you have unsubscribed from the newsletter or after the purpose has ceased to exist.
We reserve the right to use e-mail addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR.
After you have unsubscribed from the newsletter distribution list, your e-mail address may be stored in a blacklist by us or the newsletter service provider in order to prevent future mailings.
The data from the blacklist will only be used for this purpose and will not be merged with other data.
This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR).
The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.
Postal advertising
We use your address to send postal advertising (postal advertising) in compliance with all legal provisions.
The legal basis for this is our legitimate interest in direct marketing in accordance with Art. 6 para. 1 lit. f in conjunction with recital 47 GDPR.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
More specific regulations may be communicated to them as part of the data collection process and take precedence over this regulation.
Your address will remain with us until the purpose for data processing no longer applies.
If you assert a justified request for deletion or revoke your consent to postal advertising, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion takes place after these reasons have ceased to exist.
We use the following service providers to send our postal mailings:
Andreas Stäbler
a+s DialogGroup GmbH
Stuttgarter Straße 41
71254 Ditzingen
Conclusion of a contract for order processing
We have concluded a contract processing agreement with the company we use to send the postal advertising, which ensures that our contractual partner processes your personal data exclusively in accordance with our instructions and in compliance with the GDPR.
- Plugins and Tools
YouTube with extended data protection
This website embeds videos from YouTube.
The operator of the pages is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended privacy mode.
According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video.
The disclosure of data to YouTube partners, on the other hand, is not necessarily excluded by the extended data protection mode.
Here's how YouTube connects to the Google DoubleClick network whether you're watching a video.
As soon as you start a YouTube video on this website, it connects to YouTube's servers. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, after starting a video, YouTube can store various cookies on your device or use comparable recognition technologies (e.g. device fingerprinting).
This allows YouTube to obtain information about visitors to this website.
This information is used, among other things, to collect video statistics, improve the user experience and prevent fraud attempts.
If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offers.
This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR represent. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
For more information about privacy at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Vimeo
This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.
When you visit one of our pages equipped with a Vimeo video, a connection to Vimeo's servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have a Vimeo account. The information collected by Vimeo is transmitted to the Vimeo server in the USA.
If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.
Vimeo uses cookies or comparable recognition technologies (e.g. device fingerprinting) to recognize website visitors.
The use of Vimeo is in the interest of an appealing presentation of our online offers.
This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR represent. Provided that a corresponding
consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a
GDPR and § 25 para.
1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG.
The consent can be revoked at any time.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Details can be found here: https://vimeo.com/privacy.
Further information on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy.
Google Web Fonts (local hosting)
This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally.
There is no connection to Google servers.
For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and Google's privacy policy: https://policies.google.com/privacy?hl=de.
Font Awesome (local hosting)
This page uses Font Awesome for the uniform display of fonts.
Font Awesome is installed locally.
A connection to Fonticons, Inc. servers
does not take place.
For more information about Font Awesome, please see the Font Awesome Privacy Policy at: https://fontawesome.com/privacy.
Google Maps
This site uses the Google Maps map service.
The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
In order to use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. If Google Maps is enabled, Google may use Google Web Fonts for the purpose of displaying fonts consistently.
When you call up Google Maps, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR represent. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Details can be found here:
https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.
More information on the handling of user data can be found in Google's privacy policy:
https://policies.google.com/privacy?hl=de.
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website.
The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
The purpose of reCAPTCHA is to verify whether data is entered on this website (e.g. in a contact form) by a human or by an automated program.
To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics.
This analysis begins automatically as soon as the website visitor enters the website.
For analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website visitor or mouse movements made by the user).
The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background.
Website visitors are not informed that an analysis is taking place.
The storage and analysis of the data is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its websites from abusive automated spying and spam.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time.
For more information about Google reCAPTCHA, please refer to the Google Privacy Policy and the Google Terms of Service at the following links:
https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Wordfence
We have integrated Wordfence into this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter referred to as "Wordfence").
Wordfence serves to protect our website from unwanted access or malicious
Cyberattacks.
For this purpose, our website establishes a permanent connection to Wordfence's servers so that Wordfence can compare its databases with the accesses made on our website and, if necessary, block them.
The use of Wordfence is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks.
If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para.
1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG.
The consent can be revoked at any time.
At this point, we refer to the adequacy decision of the European Commission under point 2.
Details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.
Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service.
This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
- E-commerce and payment providers
Processing of data (customer and contract data)
We collect, process and use personal customer and contract data to establish, design and amend our contractual relationships.
We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill for it.
The legal basis for this is Art. 6 para. 1 lit. b GDPR.
The customer data collected will be processed after completion of the order or termination of the
business relationship and expiry of any existing statutory retention periods.
Statutory retention periods remain unaffected.
Data transmission upon conclusion of contract for online stores, retailers and shipping of goods
If you order goods from us, we will pass on your personal data to the transport company entrusted with the delivery and to the payment service provider commissioned to process the payment.
Only such data is released that the respective service provider needs to perform its task.
The legal basis for this is Art. 6 para. 1 lit. b GDPR, which prohibits the processing of data for the purpose of
performance of a contract or pre-contractual measures.
If you have a corresponding
Consent according to Art. 6 para. 1 lit. a GDPR, we will provide your email address to the carrier responsible for the delivery so that they can notify you by email of the shipping status of your order; You can withdraw your consent at any time.
Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service.
This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Data transmission upon conclusion of a contract for services and digital content
We will only transfer personal data to third parties if this is necessary in the context of the
contract processing, for example to the bank commissioned with the payment processing.
Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures
Order processing
We have concluded a contract processing agreement (DPA) for the use of the above-mentioned service.
This is a contract required by data protection law that ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
Payment Services
We integrate third-party payment services on our website.
If you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) will be processed by the payment service provider for the purpose of payment processing.
The respective contractual and data protection provisions of the respective providers apply to these transactions.
The use of payment service providers is based on Art. 6 para. 1 lit. b GDPR (contract processing) as well as in the
Interest in the smoothest, most convenient and secure payment process possible (Art. 6 para. 1 lit. f GDPR).
Insofar as your consent is requested for certain actions, Art. 6 para. 1 lit. a GDPR legal basis for data processing; Consent can be revoked at any time for the future.
At this point, we refer to the adequacy decision of the European Commission under point 2.
We use the following payment services / payment service providers in the context of this website:
American Express
The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter referred to as "American Express").
American Express may transfer data to its parent company in the United States.
Data transfer to the USA is based on the Binding Corporate Rules.
Details can be found here: https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementingprinciples/.
For more information, please refer to the American Express Privacy Policy:
https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.
Mastercard
The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter referred to as "Mastercard").
Mastercard may transfer data to its parent company in the United States.
The data transfer to the USA is
convey.
Data transfer to the USA is based on Mastercard's Binding Corporate Rules.
Details can be found here:
https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.
VISAS
The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter referred to as "VISA").
Great Britain is considered a third country that is safe in terms of data protection.
This means that the UK has a level of data protection equivalent to the level of data protection in the European Union.
VISA may transfer data to its parent company in the United States.
The data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zuzustandigkeitsfragen-fur-den-ewr.html.
For more information, please refer to VISA's privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
As of: September 2024